At 375pk, your privacy is a core operational principle — not an afterthought. This Privacy Policy explains exactly what personal data 375pk collects, why it is collected, how it is used, who it may be shared with, how long it is retained and what rights you have over it. We recommend reading this document in full before registering your account.
These principles summarise how 375pk approaches your personal data. Full legal detail is provided in the numbered sections below.
All personal data held by 375pk is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Our infrastructure undergoes regular independent security audits. We follow a security-by-design principle — protection is built into every layer of our platform architecture, not applied as an overlay.
375pk collects only the personal data that is genuinely necessary for the specific purposes for which it is collected. We do not collect data speculatively or "just in case." The KYC data we collect — including your CNIC details — is required by our international licensing obligations and AML compliance framework, not discretionary.
You have the right to access the personal data 375pk holds about you, request corrections, request deletion (subject to legal retention obligations), object to processing for direct marketing, and request data portability. These rights are real and exercisable — contact our support team to initiate any request and we will respond within 30 days.
375pk does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances. The only data sharing that occurs is with carefully contracted service providers who process data solely on our behalf and under our instructions, and with regulatory or legal authorities where required by law.
Personal data held by 375pk is not retained indefinitely. Account data is retained for a maximum of 7 years following account closure, as required by anti-money laundering regulations. Certain categories of data are deleted earlier once the purpose for collection has been fulfilled. Retention schedules are documented and enforced.
Marketing communications from 375pk — including promotional emails and SMS notifications — are only sent with your explicit consent. You can withdraw consent and opt out of all marketing communications at any time via your account settings or by contacting 375pk support. Withdrawal of marketing consent has no effect on your ability to use the platform.
375pk (referred to in this Privacy Policy as "375pk", "we", "us" or "our") is committed to protecting the privacy and personal data of every individual who registers an account or interacts with the 375pk platform. This commitment is not merely a compliance obligation — it reflects our fundamental belief that players who trust 375pk with their gaming activity are entitled to the highest standards of data stewardship.
This Privacy Policy sets out in clear and precise terms: the categories of personal data we collect; the purposes for which that data is processed; the legal basis for each processing activity; the parties with whom data may be shared; the periods for which data is retained; the security measures we apply to protect it; and the rights you have as a data subject in relation to your personal data held by 375pk.
This Privacy Policy should be read in conjunction with the 375pk Terms & Conditions and Responsible Gaming Policy, both of which are available on the 375pk website. Where any inconsistency arises between this Privacy Policy and any other 375pk document, this Privacy Policy shall prevail in respect of data protection matters.
375pk is the data controller responsible for the personal data collected through the 375pk.net platform and all associated services. As data controller, 375pk determines the purposes and means by which your personal data is processed.
For the purposes of this Privacy Policy, "personal data" means any information relating to an identified or identifiable natural person — including your name, CNIC number, email address, phone number, payment details, IP address, device identifiers and gameplay history, among other data points described in Section 3 below.
For any data protection queries, access requests, correction requests or other exercises of your data subject rights, please contact the 375pk support team via the 24/7 live chat service available on every page of the platform.
375pk collects personal data across the following categories, as described in this section. We collect only the data that is necessary for the specific purposes for which it is collected.
375pk collects personal data through the following means:
The majority of personal data held by 375pk is provided directly by you — when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact customer support, participate in a survey, or opt in to receive marketing communications. You control this information and are responsible for its accuracy.
Technical and device data is collected automatically when you access and interact with the 375pk platform. This includes data collected via cookies and similar tracking technologies (described in detail in Section 8), server logs, and the platform's fraud detection and security monitoring systems.
375pk may receive limited personal data from contracted third-party service providers who support our operations — including payment processors (in connection with verifying transaction details), KYC verification service providers, and fraud detection specialists. In all cases, such receipt of data is governed by data processing agreements that restrict the use of such data to the specific service provision purpose.
Every processing activity conducted by 375pk in relation to your personal data is grounded in one of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions agreement) |
| Processing deposits and withdrawals | Performance of contract |
| KYC identity and age verification | Legal obligation (AML / gaming licence compliance) |
| Anti-money laundering screening | Legal obligation |
| Fraud detection and prevention | Legitimate interests (protecting players and the platform) |
| Responsible gaming monitoring and intervention | Legal obligation / legitimate interests |
| Customer support and dispute resolution | Performance of contract / legitimate interests |
| Sending marketing communications | Consent (explicit opt-in required) |
| Platform analytics and improvement | Legitimate interests (improving service quality) |
| Regulatory reporting | Legal obligation |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to the withdrawal.
375pk uses the personal data it collects for the following specific purposes:
To create and manage your 375pk account; to verify your identity and eligibility to use the platform; to process your deposits and withdrawals through your selected payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay or USDT TRC20); to provide access to the full range of games including cricket betting, slots, Teen Patti and keno; and to communicate with you regarding your account status and transactions.
To comply with the requirements of 375pk's international gaming licence, including mandatory KYC verification, age confirmation, anti-money laundering screening, responsible gaming obligations and regulatory reporting requirements. These obligations are non-negotiable — they exist to protect you as a player and the integrity of the platform.
To detect, investigate and prevent fraudulent activity, money laundering, account takeover attempts, collusion and other forms of abuse. 375pk employs automated fraud detection systems that analyse transactional and behavioural patterns in real time. Where suspicious activity is identified, 375pk may take immediate protective action including account restriction.
To monitor player gaming patterns for indicators of problem gambling, to deliver responsible gaming notifications and interventions where appropriate, to enforce deposit limits and self-exclusion restrictions you have applied, and to fulfil our obligations as a responsibly licensed gaming operator to protect vulnerable players.
To respond to your enquiries and resolve your complaints; to maintain accurate records of support interactions for training, quality assurance and dispute resolution purposes; and to escalate matters to the appropriate internal or external parties where required.
Where you have provided explicit consent, to send you promotional offers, bonus notifications, game launch announcements and other marketing communications via your registered email address or phone number. You may opt out of all marketing communications at any time.
375pk does not sell, rent or trade your personal data. Sharing occurs only in the following limited and controlled circumstances:
We share necessary personal data with contracted third-party service providers who perform functions on our behalf, including payment processing partners (for deposit and withdrawal execution), KYC and identity verification service providers, fraud detection and security monitoring providers, and cloud infrastructure providers. All such providers are subject to binding data processing agreements that prohibit use of your data for any purpose other than the specific service they provide to 375pk.
375pk will disclose personal data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, by order of a court of competent jurisdiction, or in connection with our obligations under our international gaming licence. Such disclosures are made only to the extent required by the specific legal obligation and are not made voluntarily.
In the event of a merger, acquisition, restructuring or sale of all or substantially all of the assets of 375pk, personal data held by 375pk may be transferred to the acquiring entity as part of the transaction. In such circumstances, 375pk will provide notice to registered players and ensure that the acquiring entity maintains privacy protections at least equivalent to those described in this Privacy Policy.
Cookies are small text files placed on your device when you visit the 375pk platform. They allow the platform to recognise your device on subsequent visits, maintain your session after login, remember your preferences and analyse how the platform is being used in aggregate.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the platform to function. | Session / up to 7 days (Remember Me) |
| Functional | Remembering your language preference, game lobby layout and notification settings. | Up to 12 months |
| Analytics | Aggregate, anonymised data on how players navigate the platform — used only to improve the 375pk user experience. | Up to 24 months |
| Security / Fraud | Device fingerprinting and session anomaly detection to identify and prevent fraudulent account access. | Session / up to 30 days |
You may configure your browser to reject or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging in to your 375pk account and using the platform. Disabling functional or analytics cookies will not affect your ability to play but may limit certain personalisation features.
Personal data held by 375pk is retained for the minimum period necessary to fulfil the purpose for which it was collected, subject to applicable legal retention obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC data | 7 years post-closure | AML legal obligation |
| Transaction records (deposits, withdrawals) | 7 years post-transaction | AML / financial records obligation |
| Gaming activity and bet records | 5 years post-account closure | Licensing obligation / dispute resolution |
| Customer support correspondence | 3 years post-interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 1 year | Consent / legal compliance |
| Technical logs (IP, session data) | 12 months | Security / fraud detection |
| Analytics cookies | 24 months | Legitimate interests (platform improvement) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with industry-standard data destruction procedures. Anonymised data (from which no individual can be identified) may be retained for longer periods for aggregate statistical analysis.
375pk implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. Our security framework includes:
You have the following rights in relation to the personal data held about you by 375pk. These rights are exercisable by contacting the 375pk support team via live chat or the support email address listed in Section 15. We will respond to all valid requests within 30 calendar days.
Request a copy of all personal data 375pk holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held by 375pk about you.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations that may override this right.
Request that 375pk restricts processing of your data in certain circumstances — for example while a correction request is being assessed.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Object to processing of your personal data for direct marketing purposes at any time, with immediate effect upon receipt of your objection.
To exercise any of the above rights, please contact the 375pk support team. We may require you to verify your identity before processing your request. There is no fee for exercising your rights. If we are unable to fulfil a request — for example because a legal retention obligation prevents deletion — we will explain the reason clearly in writing.
The 375pk platform serves Pakistani players and processes data primarily through infrastructure operated within the jurisdiction of 375pk's international gaming licence. In certain cases, personal data may be transferred to or processed in countries outside Pakistan — for example where contracted service providers operate in different jurisdictions.
Wherever personal data is transferred internationally, 375pk takes steps to ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Privacy Policy. These safeguards may include contractual data protection clauses, adequacy assessments and binding corporate rules as applicable to the specific transfer.
By registering an account with 375pk and accepting these terms, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan for the purposes described in this Privacy Policy, subject at all times to the safeguards described above.
The 375pk platform is strictly prohibited for use by any individual under the age of 21 years. 375pk does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, specifically to prevent underage individuals from accessing the platform.
If 375pk becomes aware that personal data has been collected from an individual under the age of 21 — whether through a false declaration of age at registration or any other means — that account will be immediately and permanently closed, all collected personal data will be deleted (subject only to any legal reporting obligations that may arise), and the matter may be reported to the relevant authorities.
If you are a parent or guardian and believe that a minor has registered an account with 375pk using your or their personal information, please contact our support team immediately via the 24/7 live chat service so that the matter can be investigated and resolved without delay.
375pk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, changes in our licensing obligations, or improvements to our privacy framework. The effective date at the top of this document will be updated whenever a new version is published.
Where changes to this Privacy Policy are material — meaning they significantly alter the nature of how your personal data is processed or your rights in relation to it — 375pk will provide advance notice to registered players via email to the registered account address and/or via a prominent notice on the platform prior to the changes taking effect.
For non-material updates (such as clarifications of existing language or corrections of typographical errors), the updated Policy will be published on the platform without prior individual notice. Your continued use of the 375pk platform following the publication of an updated Privacy Policy constitutes your acceptance of the updated terms.
The current version of this Privacy Policy is always available at 375pk.net/privacy-policy.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by 375pk, please contact our support team through the following channels:
When contacting us regarding a data subject rights request, please provide your registered account username and email address so that we can verify your identity and locate your data records. All data subject requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt.
Understanding how your personal data is protected is the first step. The next step is logging in and experiencing the full 375pk platform — cricket betting, live dealer games, slots, Teen Patti, Keno and more — with complete confidence that your information is handled responsibly at every step.
21+ only. Play responsibly. KYC verification required for withdrawals.
Have a question about your personal data, a correction request, or want to exercise any of your data rights? The 375pk support team responds via live chat in under 3 minutes, 24/7 every day of the year.